Terms And Conditions

Terms And Conditions

By using our website or purchasing any service offered by Warda Group, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. These terms apply to all visitors, customers, business partners, agents, and affiliates interacting with our services.

Company Services

Warda Group offers a comprehensive range of travel-related services, including but not limited to:

Hajj Packages
Umrah Packages
Tourist Visa Services
Transit Visa Services
Visit Visa Assistance
Air Ticket Booking
Hotel Reservations
Transportation Services
Airport Transfers
VIP Travel Services
Group Handling
Meet & Assist Services
Travel Insurance Assistance
Travel Consultation

Customer Responsibilities

Customers are responsible for ensuring that all information and documents provided to Warda Group are accurate, complete, and genuine. Customers must verify passport validity, ensure that required documents are submitted on time, comply with immigration laws, observe airline regulations, and follow all applicable travel requirements.

Failure to provide accurate information may result in delays, additional charges, cancellation of bookings, or refusal of visa applications.

Booking Confirmation

All bookings remain subject to availability, payment confirmation, verification of submitted documents, airline schedules, hotel availability, and approval from relevant authorities.

A booking shall only be considered confirmed after written confirmation has been issued by Warda Group.

Visa Disclaimer

Visa approval is solely the decision of the relevant embassy, consulate, immigration authority, or government department.

Warda Group cannot guarantee:

Visa approval.
Visa processing time.
Immigration clearance.
Entry permission.
Transit approval.

Customers acknowledge that visa fees and processing charges may be non-refundable once the application has been submitted.

Cancellation and Refund Policy

Cancellation requests must be submitted in writing.

Refund eligibility depends upon:

Airline policies.
Hotel cancellation rules.
Visa processing stage.
Government charges.
Service provider policies.

Processing fees, visa fees, government charges, and certain booking fees may be non-refundable.

Limitation of Liability

Warda Group shall not be responsible for losses resulting from visa refusals, airline cancellations, delayed flights, immigration decisions, natural disasters, weather conditions, strikes, political unrest, pandemics, security restrictions, baggage loss, personal injury, theft, or any other event beyond our reasonable control.